Privacy Policy and Notice

This is the privacy notice of StoryTracks Limited. In this document, “we”, “our”, or “us” refer to StoryTracks Limited.

We are company number 606993 registered in Ireland

Our registered office is at 61 Greenfort Est, Sligo, Ireland.

This is a notice to inform you of our policy about all information that we record about you. It covers both information that could identify you and information that could not.

We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with Irish law and with the laws of all jurisdictions of which we are aware. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our web site immediately.

Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.

Here is a list of the information we collect from you, either through our web site or because you give it to us in some other way, and why it is necessary to collect it:

  1. Business and personal information
  2. This includes basic identification and contact information, such as your name and contact details and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.

    This information is used:

    1. to provide you with the services which you request;
    2. for verifying your identity for security purposes;
    3. for marketing our services and products;
    4. Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

    Information We Collect Automatically When You Use the Service

    When you access or use our Service, we automatically collect certain information about you. This information includes:

  3. Log Information
  4. We log information about your use of the Service, including the type of device you use, access times, IP address, pages viewed, and the page you visited before navigating to our Service. We use this information for analytic and product improvement purposes.

  5. Device Information
  6. We collect information about the mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers and mobile network information. We use this information for analytic and product improvement purposes.

  7. Location Information
  8. We collect information about the location of your device each time you access or use the App. When you first launch the App, you will be asked to consent to StoryTracks’s collection of location information. We require this location information in order for the App to function as designed.

    If you consent to our collection of location information, you may subsequently stop the collection of this location information at any time by pausing location tracking from within the application’s settings menu, or by changing the location preferences on your mobile device. However, if you stop the collection of this location information, the App can no longer function as intended.

    If you consent to our collection of location information and you do not subsequently stop the collection of this location information, the App will continue to collect this location information.

    If you consent to our collection of location information, subsequently stop the collection of this location information and later consent to the collection of this location information, the App will resume the collection of location information.

    You may also stop our collection of location information by following the standard uninstall process to remove the App from your device.

    We keep information, which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.

  9. Account Information
  10. If you wish to delete your account, contact us at fergal@storytracks.ie. Note that we may retain certain information as required by law or for legitimate business purposes as may be necessary to fulfill the purposes identified in the privacy policy. We may also retain cached or archived copies of information (including, location information and stories) about you for a certain period of time.

    Push Notifications and Alerts

    With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

  11. Market place information
  12. When we obtain information from you specifically to enable you to buy a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.

  13. Your domain name and e-mail address
  14. This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:

    1. to correspond with you or deal with you as you expect;
    2. in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
    3. to send you news about the services to which you have signed up;
    4. to tell you about other of our services or services of sister web sites.

  15. Information you post on our website
  16. Information you send to us by posting to the mobile application, forum or blog or in your advertisement, is stored on our servers. We do not specifically use that information except to allow it to be read or in case of audio heard, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.

  17. Website usage information
  18. We may use software embedded in our website (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. We do not presently associate such information with an identifiable person

  19. Note on padlock symbols and other trust marks
  20. Many companies offer certification and an icon or other small graphic to prove to site visitors that the site is safe. Some certify to a high level of safety. Others are more concerned to take our money than to provide a useful service. We do not handle information about your credit card so do not subscribe to any such service.

  21. Third party advertising
  22. Third parties may advertise on our web site. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

  23. Third party content
  24. Our web site is a publishing medium in that anyone may register and then publish information about himself or some other person. We do not moderate or control what is posted. If you complain about any of the content on our web site, we shall investigate your complaint. If we feel, it may be justified, we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think, your complaint is vexatious or without any basis, we shall not correspond with you about it.

  25. Information we obtain from third parties
  26. Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.

  27. Content you provide to us with a view to be used by third party
  28. If you provide information to us with a view to it being read, copied, downloaded, or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the World, neither we nor you have no control whatever as to how it is used.

  29. Cookies
  30. Cookies are small text files that are placed on your computer's hard drive through your web browser when you visit any web site. They are widely used to make web sites work, or work more efficiently, as well as to provide information to the owners of the site.

    Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.

    Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies in order to take advantage of the features of our website that rely on their use. If you prevent their use, you will not be able to use all the functionality of our website. Here are the ways we use cookies:

    1. to record whether you have accepted the use of cookies on our web site. This is solely to comply with the law. If you have chosen not to accept cookies, we will not use cookies for your visit, but unfortunately, our site will not work well for you.
    2. to allow essential parts of our web site to operate for you.
    3. to operate our content management system.
    4. to operate the online notification form - the form that you use to contact us for any reason. This cookie is set on your arrival at our web site and deleted when you close your browser.
    5. to enhance security on our contact form. It is set for use only through the contact form. This cookie is deleted when you close your browser.
    6. to collect information about how visitors use our site. We use the information to improve your experience of our site and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.
    7. to record that a user has viewed a webcast. It collects information in an anonymous form. This cookie expires when you close your browser.
    8. to record your activity during a web cast. An example is as to whether you have asked a question or provided an opinion by ticking a box. This information is retained so that we can serve your information to you when you return to the site. This cookie will record an anonymous ID for each user, but it will not use the information for any other purpose. This cookie will last for [three] months, when it will be deleted automatically.
    9. to store your personal information so that you do not have to provide it afresh when you visit the site next time. This cookie will last for [90] days.
    10. to enable you to watch videos we have placed on YouTube. YouTube will not store personally identifiable cookie information when you use YouTube’s privacy-enhanced mode.

  31. Sending a message to our support system
  32. When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need. We record your request and our reply in order to increase the efficiency of our business / organisation. We do not keep any personally identifiable information associated with your message, such as your name or email address.

  33. Complaining
  34. When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

    We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

  35. Job application and employment
  36. If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

    If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

  37. Marketing information
  38. With your permission we pass your email address and name to selected associates whom we consider may provide services or products you would find useful. You may opt out of this service at any time by instructing us at fergal@storytracks.ie

  39. Affialiate information
  40. This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.

  41. Use of site by children
  42. Certain areas of our website are designed for use by children over [13] years of age. We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.

    Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.

  43. Disclosure to Government and their agencies
  44. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

  45. Compliance with the law
  46. This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.

  47. Review or update personally identifiable information
  48. At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

  49. Removal of your information
  50. If you wish us to remove personally identifiable information from our web site, you may contact us at fergal@storytracks.ie To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.